Legal Policy

These Terms and Conditions together with our privacy policy govern our relationship with you in respect to the use of this website. Please read these Terms and Conditions and our privacy policy carefully as once you use the PayingForCare website you will be deemed to have read and accepted these Terms and Conditions and the privacy policy. If you do not agree with these Terms and Conditions you must not use this website.


1. Who we are

The PayingForCare website is designed to help individuals make more informed decisions about the arrangements and funding for long term care.

PayingForCare Limited (PayingForCare) is registered in England and Wales (Company no. 07866192). Our registered office is at Enterprise House, Bancroft Road, Reigate, Surrey, RH2 7RP. PayingForCare Limited is part of the Just Group plc group of companies.


2. The Services offered on this Site

This website is intended for use by any individuals seeking further information regarding care funding, professional advisers, associated businesses, trade bodies and public sector organisations.

Any information used should be considered as ‘for information only’. Nothing in these pages can be deemed to constitute advice, whether financial, investment, legal or professional. If you are in any doubt about the suitability of an issue then you should seek advice from a suitably qualified financial adviser.

Some of the services offered by PayingForCare may include the opportunity for you to receive advice from a specialist care fees adviser should you wish to do so. Such advice is provided directly by the specialist care fees adviser who is authorised by the Financial Conduct Authority to provide advice, and is not in any way provided to you by PayingForCare.


3. Copyright and trade marks

Unless otherwise stated, all rights in any information which appears on this site (including the screen displays, the content, the text, graphics and look and feel of the site) belong to PayingForCare.

Unless specifically prohibited by a notice published on any page of the site, you may print a copy of the pages for your own personal, non-commercial, use provided that the source of our material is acknowledged in all copies and provides clear notice that PayingForCare is the copyright owner.

Except as per above, you agree not to download, copy, reproduce, modify, store, archive, show in public, redistribute, or commercially exploit in any way any part of the content without prior written permission. You agree not to use any material from this site for any illegal or improper purpose.

Information downloaded from this site is subject to change and documents should be validated on a regular basis to ensure they are the current and correct versions placed in circulation by PayingForCare.

Before publishing a link to this site you must obtain permission from PayingForCare.


4.  Third party products and services

This website may contain material produced by third parties and links to other websites. These links and material are provided for general information purposes only and the sites concerned are not endorsed or promoted by PayingForCare in any way.


5. Residence

The pages of this website are prepared and issued in the United Kingdom and are intended for the information and use of United Kingdom residents over the age of 18 only.


6. Telephone calls

Telephone calls may be recorded for training and monitoring purposes.


7. Liability

This website is intended for use by individuals seeking further information regarding care funding and has been created in collaboration with professional advisers, associated businesses, trade bodies and public sector organisations.

As mentioned above, any information used should be considered as for ‘information only’. The information contained within this website does not constitute financial, professional or investment advice. Neither the information nor any opinion expressed on this site is an offer or recommendation to acquire or dispose of any investment or engage in any other transaction.

Some of the services offered by PayingForCare may include the opportunity for you to receive advice from a specialist care fees adviser, should you wish to do so. Such advice is provided directly by a specialist care fees adviser and is not in any way provided to you by PayingForCare.

All specialist care fees advisers who provide advice to you are authorised by the Financial Conduct Authority to provide advice, and are responsible to you for that advice. PayingForCare shall have no liability in relation to such advice.

Whilst we have taken every reasonable care in the preparation of the content of this website, we do not accept any liability for any error or omission. Nor do we accept any liability for any errors in data transmission, machine, computer virus, software or operating error or any other cause. Nor do we make any representations as to the availability, suitability, reliability or otherwise of this website and nor do we accept any liability for any loss whatsoever arising out of your use of this website.

We do not accept liability in relation to any materials on third party websites that are not under our direct control.


8. Site availability

To the extent permitted by applicable law, we do not warrant that this website will be available at any time.


9. Complaints

If you wish to complain about any aspect of the service you have received from PayingForCare or the content of the website, you can contact us at:

The Quality Assurance Team
PayingForCare Limited
Enterprise House
Bancroft Road
Reigate, Surrey
RH2 7RP


10. Severability

If any part of these Terms and Conditions are, at any time, found to be invalid by a court, tribunal or other forum of competent jurisdiction, or otherwise rendered unenforceable, that decision shall not invalidate or void the remainder of these Terms and Conditions.

These Terms and Conditions shall be deemed amended by modifying or severing such part as necessary to render them valid, legal and enforceable.


11. Law

These Terms and Conditions shall be governed by the laws of England and Wales and the English courts shall have exclusive jurisdiction in any dispute.